Returns & Refund Policy
All customers benefit from our 14 day returns policy and no quibble, full refund. If you are unhappy with a product, please contact customer support 02381 843602 and ask for a returns number before returning your item at your own cost.
If, for any reason you cannot contact us, please send your product back with an explanatory letter including your name, address, a contact email or telephone number and your unique order number.
The address for returns is as follows:-
KPB Healthcare Ltd
Ready Steady Store
Manor Way
SO50 9YA
Returns are valid 14 days from the date you have received the goods
Your statutory rights are not affected.